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  • support@nueracannabis.com

Make nuEra Your Dispensary

*June 22nd Login update, YOU HAVE TO RESET YOUR PASSWORD!

Your Username will be the same one that you created in the current system. A new one will not be accepted. Please email DPH if you have forgotten what your username is at DPH.medicalcannabis@illinois.gov

Your password should be entered in the following format:

 ADULT PATIENTS:  ICTSMMDD (MMDD being the month and day of your birthdate)

 MINOR PATIENTS:  ICTSMMDD (MMDD being the month and day of the adult caregiver’s birthdate)

*Please note you have to actually use the letters ICTS before your birthdate numbers!

Once this is entered the system will prompt you for a new password. You will need to make note of your username and password because you will need them whenever you access the system.

How to switch

Follow the instructions below and you should receive an email back from the state confirming your transfer within one hour. See our blog post about updates to the MCPP registry if you want more detailed instructions

Medical Cannabis Patients

Log in here with your User Name and Password

 Click anywhere on “Tracking Inbox : MCPP Patient Registration”

 Scroll down to the “Patient Information” Section

 Look for “Dispensary” on the left and you can then select your nuEra location from the dropdown on the right

 Scroll all the way to the bottom and click “Save”

Opioid Alternative Patients

Log in here with your User Name and Password

 Click anywhere on “Tracking Inbox : OAPP Patient Registration”

 Scroll down to the “Patient Information” Section

 Look for “Dispensary” on the left and you can then select your nuEra location from the dropdown on the right

 Scroll all the way to the bottom and click “Save”